Astria Oracle Outdoor Open-Hearth Wood-Burning Fireplace

• Product Type: Outdoor Masonry-Style Fireplace

• Series: Oracle

• Fuel Type: Wood-Burning (gas log sets optional)
• Available Sizes: 36″, 42″, and 50″ viewing widths
• Firebox Design: Full brick-to-face masonry appearance
• Smoke Dome: Oversized smoke dome with no visible smoke shelf
• Insulation: Fully insulated firebox for enhanced cold-weather performance
• Interior Liner Options:
- Mosaic Masonry™ kiln-fired firebrick
- Estate poured refractory panels
• Interior Patterns: Stacked or herringbone
• Construction: 304 stainless steel on front face and all weather-exposed surfaces

• Log Grate: Heavy-duty stainless steel
• Screens: Stainless steel mesh fire screens
• Damper Control: Easy-access damper system
• Chimney System: IHP 12DM (12HT required in Canada)
• Installation: Permanent outdoor installation
• Use: Outdoor residential use
• Warranty: 20-Year Limited Warranty

Interior liner selection is required for installation. Chimney components must be purchased separately and installed in accordance with local building codes.

What’s Included

• Oracle Series outdoor fireplace firebox
• Fully insulated masonry-style firebox assembly
• Heavy-duty stainless steel log grate
• Stainless steel mesh fire screens
• Easy-access damper control system
• Selected interior liner (Mosaic Masonry™ or Estate Refractory — one required)

What’s Not Included

• Chimney system components (required; sold separately)
• Firewood or gas log set
• Optional glass doors (black trim finish)
• Gas line and gas connection components (if using gas logs)
• Fireplace tools or accessories
• Installation labor or site preparation

BH Warranty

Back Home Warranty Policy

Back Home products are covered by manufacturer warranties that protect against defects in materials and workmanship under normal residential use. While coverage periods vary by product and component, all warranty claims are handled through Back Home in accordance with distributor-level warranty guidelines.

Warranty coverage applies to the original purchaser only, is non-transferable, and covers replacement parts only. Labor, installation, removal, shipping, or service costs are not covered.

What’s Covered

• Defects in materials or workmanship
• Manufacturer-approved replacement parts
• Structural or functional components within the stated warranty period

What’s Not Covered

• Normal wear and tear, cosmetic changes, rust, or fading
• Improper installation, misuse, neglect, or unauthorized modifications
• Damage caused by weather, moisture, fire, or acts of nature
• Freight or shipping damage not reported at delivery
• Labor, installation, or service-related costs

How to File a Warranty Claim

Back Home handles all warranty claims by email.

Please contact support@backhomehq.com with:

• Proof of purchase
• Product model and serial number
• Description of the issue
• Clear photos or video of the defect

Back Home will review the claim and coordinate with the manufacturer if approved.

Oracle Series — Manufacturer Warranty

The Oracle Series Outdoor Fireplace is backed by a 20-Year Limited Manufacturer Warranty, covering the fireplace firebox and structural components against defects in materials and workmanship under normal residential outdoor use.

Warranty coverage applies to the original purchaser only and requires proper installation, operation, and maintenance in accordance with manufacturer guidelines. Cosmetic changes, normal wear, and damage caused by improper installation, misuse, or environmental conditions are not covered.

Back Home facilitates warranty claims on behalf of the customer; however, final warranty approval and replacement part determination are made by the manufacturer.