Bromic Heating Eclipse Smart-Heat 28-Inch 2900W 240V Electric Pendant Patio Heater with Twin Pole Mount

• Product Type: Electric Outdoor Heater with Integrated Lighting

• Series: Eclipse Smart-Heat™ Electric
• Fuel Type: Electric
• Finish: Matte Black
• Heat Levels: 3 adjustable heat settings
• Lighting: Integrated dimmable LED lighting rail
• Heating Element: Ceramic radiant screen
• Mounting Options: Pole-mounted (included) or optional wall / ceiling mounts
• Control Compatibility:
- Compatible with Eclipse Dimmer Controller
- Compatible with Wireless Remote (sold separately)
• Application: Covered outdoor residential and commercial spaces
• Manufacturer: Bromic Heating

What’s Included

• Eclipse Smart-Heat™ Electric Heater
• 24″ Twin Pole mounting kit
• Integrated dimmable LED lighting rail
• Standard power connection components
• Installation hardware
• Manufacturer installation and operation manual

What’s Not Included

• Eclipse Smart-Heat™ Dimmer Controller
• Wireless remote control
• Alternative mounting options (wall mount, ceiling mount, recessed mount)
• Electrical wiring beyond standard power connection
• Professional installation services

BH Warranty

Back Home Warranty Policy

Back Home products are covered by manufacturer warranties that protect against defects in materials and workmanship under normal residential use. While coverage periods vary by product and component, all warranty claims are handled through Back Home in accordance with distributor-level warranty guidelines.

Warranty coverage applies to the original purchaser only, is non-transferable, and covers replacement parts only. Labor, installation, removal, shipping, or service costs are not covered.

What’s Covered

• Defects in materials or workmanship
• Manufacturer-approved replacement parts
• Structural or functional components within the stated warranty period

What’s Not Covered

• Normal wear and tear, cosmetic changes, rust, or fading
• Improper installation, misuse, neglect, or unauthorized modifications
• Damage caused by weather, moisture, fire, or acts of nature
• Freight or shipping damage not reported at delivery
• Labor, installation, or service-related costs

How to File a Warranty Claim

Back Home handles all warranty claims by email.

Please contact support@backhomehq.com with:

• Proof of purchase
• Product model and serial number
• Description of the issue
• Clear photos or video of the defect

Back Home will review the claim and coordinate with the manufacturer if approved.

Manufacturer Warranty — Bromic Heating

This product is covered by a manufacturer limited warranty provided by Bromic Heating. The warranty protects against defects in materials and workmanship under normal residential and commercial use, subject to proper installation and operation in accordance with manufacturer guidelines.

Warranty coverage periods vary by component and may differ between heating elements, electrical components, and finishes. Warranty applies to the original purchaser only and is non-transferable.

Back Home facilitates warranty claims on behalf of the customer; however, final warranty approval, coverage determination, and part replacement decisions are made by the manufacturer.